Price Matching Guarantee
Greenlightsurfsupply.com Price Match Guarantee
How does Greenlighsurfsupply.com's price match guarantee work?
If you find a lower price on a new identical item at an authorized U.S. dealer, just show us the lower price when you buy the item at Greenlightsurfsupply.com and we will match the price (see full policy below for details).
Which competitors will Greenlightsurfsupply.com price match?
Greenlightsurfsupply.com will price match verified online or brick and mortar retailers whose business is the sale of surfboard and SUP building supplies and equipment which are authorized by substantially all of the manufacturers whose items they sell, including the item at issue. We do not price match Ebay, Amazon, auction sites, or stores which require a membership fee.
Which items does Greenlightsurfsupply.com price match?
Almost everything we sell. The item must be identical, including model number, components and warranty. The item must be in stock and available to ship to your address within 7 business days from an authorized U.S. reseller, whose authorization we reserve the right to verify. Services are not eligible for price match.
Will Greenlightsurfsupply.com match a competitor's price for a product where the competitor also offers an instant rebate, mail–in rebate, gift check or gift card, or free or discounted item?
If a competitor offers a product that comes with an instant rebate, mail–in rebate, gift check or gift card, or similar discounts, we will only match the price you pay at the point of purchase and will not take such discounts into account. If a competitor offers a product that comes with a free or discounted item and Greenlightsurfsupply.com does not carry the free or discounted item, we will only match the price you pay at the point of purchase and will not take the free or discounted item into account.
Are shipping charges included in the price match?
Yes, in most cases, but it may also depend on whether your Greenlightsurfsupply.com order received free shipping, whether the competitor offers free shipping, and if the matched price is from an online or brick-and-mortar retailer. See below for details.
Surfboard Blanks and Kits shipping price match is subject to review and not guaranteed to be matched to a more-local-to-you competitor. We will review our best shipping rates and determine if price matching is applicable to your surfboard blank shipping.
If your Greenlightsurfsupply.com order received free shipping and the competitor offers free shipping, we will price match the product without considering shipping charges.
If your Greenlightsurfsupply.com order received free shipping and the competitor does not offer free shipping, we will include an appropriate shipping charge in the competitor's price before price matching.
If your Greenlightsurfsupply.com order did not receive free shipping and the competitor offers free shipping but the product does not qualify for such free shipping at Greenlightsurfsupply.com, we will include shipping charges on both products before price matching.
Are quantities limited on price matched products?
We may limit the quantities of price matched items, particularly if the other company does. In addition, we reserve the right to limit quantities sold to a customer.
Can a price match be combined with other Detailing.com offers and discounts?
No, Detailing.com coupons, event specials, and commercial pricing discounts may not be combined on price matched items.
How do I request a price match?
If the lower price is from an authorized online retailer, you must provide the final point-of-sale price from the competitor including shipping and handling fees if applicable. Please email us a screen shot or copy and paste your checkout page including shipping charges and handling fees and send it to firstname.lastname@example.org
If you have additional questions regarding our price match policy, please call us at 732-223-1694 or email email@example.com. This policy is subject to change without notice. Effective as of January 1, 2015.